At LINTPLUS, we want you to be satisfied with your purchase. If you are not satisfied with your order, we are here to help.
- 30-Day Return Policy
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item should be returned in its original condition, with its original packaging and accessories where applicable.
If you have used the product and believe there is a defect or the product is not functioning as intended, please contact us before returning the item. We will review the issue and determine the appropriate solution.
- Defective, Damaged, or Incorrect Items
If your product:
- Arrives damaged
- Has a manufacturing defect
- Does not function as intended
- Is missing parts or accessories
- Is different from the product you ordered
please contact us as soon as possible.
Please provide your order number and, when applicable, photos or a short video showing the issue.
After reviewing the issue, we may offer:
- A replacement
- A full refund
- A partial refund, where appropriate
For confirmed defective, damaged, or incorrect items, LINTPLUS will cover reasonable return shipping costs when a return is required.
- Returns Due to Change of Mind
If you change your mind about your purchase, you may request a return within 30 days of delivery.
For change-of-mind returns:
- The product should be in its original condition.
- The customer is generally responsible for return shipping costs.
- Original shipping charges are generally non-refundable.
- Refunds may be issued after the returned product is received and inspected.
If a returned product shows excessive use, damage, or missing components, we may reduce or deny the refund to the extent permitted by applicable law.
- Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process and post the refund to your account.
Processing times vary depending on the payment method and financial institution.
- Replacement
For defective, damaged, or incorrect products, we may offer a replacement instead of a refund.
If the same product is unavailable, we may provide an alternative solution or issue a refund.
- Non-Returnable Situations
Returns may not be accepted for products that have been:
- Intentionally damaged
- Modified or altered
- Misused
- Damaged after delivery due to improper use or storage
- Returned without required components or accessories
This does not limit any rights you may have under applicable law.
- Late or Missing Refunds
If you have been notified that your refund has been issued but you have not received it:
- Check your bank or payment account.
- Contact your payment provider or bank.
- If you still cannot locate the refund, contact us.
We will assist you in checking the refund status.
- How to Request a Return or Refund
To request a return, replacement, or refund, please contact our customer service team and provide:
- Order number
- Name used for the order
- Reason for the request
- Photos or videos, if applicable
We will review your request and provide return instructions when necessary.
Please do not send products back without contacting us first.
- Contact Us
If you have any questions about our Refund Policy or need assistance with a return or refund, please contact us:
LINTPLUS
Email: service@lintplus.com